Which countries can we ship to?

The regions that we ship to are: EU, UK, Switzerland and the USA.
The companies which deliver our packages are:
  • The National Postal service (1-2 Weeks in Europe, UK and Switzerland / 1 - 6 Weeks to USA) -FREE SHIPPING-
  • Express Shipping - UPS - 12 € to Europe, UK and Switzerland / 29 € to USA (a better offer coming soon for USA)

Due to the ongoing pandemic, the estimated shipping time is not guaranteed.

Handling Times

Orethon operates on business days only, from Monday to Friday.

  • Orders placed on a business day will be dispatched within 1 business day
  • Orders placed during the weekend (Sat-Sun) or a national holiday will be dispatched on next business day.

Customs Duties & Taxes

Orders within European Union:

We ship to the EU without customs duties or taxes.

Orders outside European Union:

Custom duties or taxes may apply when shipping outside of the EU.

We are not liable for any of these fees.

Please check with your country's customs office before ordering. 

What if Something Went Wrong?

Damaged product

If the product is damaged during shipping, please send proof (images) and additional info to our support service at

We will replace the damaged goods.

Wrong or defective product

Here at Orethon, every product is handmade.

Even though we strive for perfection, if you observe that something is wrong with your product, please do not hesitate to contact our customer service.

We'll be sure to find a solution.

Other issues

Our customer service at is always at your disposal.


FREE Shipping in EU, CH, UK and USA


Shipping in EU, CH,
UK and USA